Measure sold jobs, not just inquiries

A list of names and a homeowner requesting a vinyl fence estimate are different products. Before comparing prices, ask where the inquiry came from, what information is included, whether it is shared, and what makes it billable. Then compare results over the same sales window.

Your first useful calculation is total lead spend divided by sold jobs attributable to those leads. Include any mandatory package or platform fees. If no jobs have sold yet, there is no finite cost per sold job to report. Keep tracking the open estimates rather than treating them as wins.

A worked example

All figures below are hypothetical teaching examples, not fencing industry averages, FenceLeads prices or promised results.

MeasureExample
Purchased leads20
Price per lead$75
Total lead spend$1,500
Sold jobs4
Lead cost per sold job$375

Suppose each job produces $1,500 after variable installation costs. Four jobs produce $6,000 in contribution before acquisition costs. Subtracting the $1,500 lead bill leaves $4,500 to cover estimating, overhead and profit. That is not $4,500 in net profit.

If the same batch produces only one job with that contribution, the entire $1,500 goes toward the lead bill. Nothing remains from that job for estimating or overhead. The same lead price can work in one situation and fail in another.

Run a pilot you can actually evaluate

Choose a defined service area and a project type your team wants to install. Decide how much you can spend, who will respond and when you will review the results. Keep the criteria stable long enough to learn something. A handful of outcomes can swing the numbers sharply, so an early result is a signal, not a dependable forecast.

  • Track each inquiry through contact, estimate, sale and installation.
  • Record why leads or quotes were lost, including location, price and timing.
  • Separate canceled jobs from completed, paid work.
  • Count time spent following up and traveling to estimates.

When buying leads should wait

If you cannot answer inquiries, quote additional work or install another fence, adding paid leads may create expense without useful capacity. Fix the bottleneck first. Also pause if a supplier will not define billable leads and replacement terms in writing.

Buying leads does not remove the need to sell. Google’s own Local Services documentation treats a valid lead as a business-related inquiry; that is distinct from a completed job. Its rules apply to its platform, not automatically to another supplier.

Before committing to a larger package, use the lead-budget calculation and compare exclusive and shared delivery on actual outcomes.

Sources and method

Worked examples are illustrative. They are not industry benchmarks or customer results.

SBA: contribution margin and break-even analysis ↗

Google Local Services: how leads work ↗

PUT IT INTO PRACTICE

Let’s talk about the jobs you want.

Bring your service area, project preferences and questions. We’ll discuss whether a lead package makes sense.

Discuss your service area ↗